so that together


Yesterday, a medical website released a "Doctor workplace anti-violence Chinese version of the Guide." Text to the doctor's recommendations include: Do not back to the door Zuozhen new hospital doctors should be familiar with all exits and safe passage, took off his white coat complicated when mixed with the crowd ...... this guide on the microblogging sparked heated debate.

Experts believe that, although the vast majority of hospitals still not require such strict precautions, but the doctor was beaten circumstances did exist. Only a reasonable allocation of medical resources, hospitals focus on communication, enhance the ability of medical services, in order to fundamentally improve the doctor-patient relationship,http://222.243.160.155/forum.php?mod=viewthread&tid=11897387, to avoid conflicts between doctors and patients.

□ intern Angie Chen

Express reporter Liu Jun

Riot Guide

32 precautions to teach doctors to deal with violence

This guide is indeed very detailed, hospitals, doctors need to pay attention to the situation were told very clearly, and made the PDF text format, at first glance, but rather is a government issued document, which lists 32 specific measures, said, adding that a combination of more than 2,http://dev.hotkeypower.com/stevenbbs/dx/forum.php?mod=viewthread&tid=527938,000 member doctors advice. Reporter linked to publish the site of the guide, the staff told reporters, the site brings together more than 260 million health care professionals and technical personnel, can be said is the most popular professional medical websites, doctor was beaten topic on the site is popular topic. But the other said, they will not know who is responsible for the release of the guidelines.

Prior to strengthen prevention

Go for the best post-incident lessons learned

Improve their communication skills and courtesy training

In advance prevention, the guide of the most crucial point is that by and patient communication, many diseases are not allowed to know the perfect treatment options, medical science is progressing, should not be too much emphasis on so-called "medical miracle." But also to improve their own language, politeness training, timely adjustment of the wording,http://www.k-macs.ne.jp/~anb/cgi-bin/nicky.cgi, tone when communicating.

For hospitals, it is recommended that every office desk and office installed hidden below the SOS button. Try to avoid being alone in a room when the doctor for recommended duty, not his back to the door, usually pay attention to exercise, you can wear lightweight sneakers at work. New recruits to timely familiar working environment around the entrance.

Incident go for the best

Promptly took off his white coat distress, mixed crowd

Thing is that once in response to the outbreak of violence against medical facilities medical staff, medical personnel shall promptly take reasonable and lawful, safe and effective protective measures to protect their lives and property. The most basic principle is to deal with: the greatest extent possible rapidly from the scene, the retreat should prevent personal injury.

Among them, so users feel most "wise" is this one: Timely off robes, mixed in among the crowd,piumino woolrich, from the scene quickly to avoid injury. In particular, the majority of health care myopia, guides still "Details" reminder to pay close attention to maintain a certain distance, to prevent secondary damage caused by debris glasses.

Later lessons learned

Publicity Bureau responsible person should have the literacy crisis

Guide said post-processing refers to the various measures taken after the end of the event, including the preservation field, fixed evidence, reduce losses,woolrich outlet, sum up experience and lessons and so on. Timely injured someone's medical staff, security personnel,Hogan outlet, patients and their families to hospital for treatment.

Cooperate with relevant departments, to save the good scene photos, scar photos and surveillance video, looking for witnesses promptly recorded transcript. On someone's medical staff and security personnel should be prepared to work psychological comfort.

Hospital truth shall promptly disclose the incident to the outside world through a variety of channels, hospital spokesman or propaganda department heads should have the literacy crisis.

Express survey

Large Hospital was hit had "surprising"

Nanjing medical staff was beaten many? Reporter continuous survey of several major hospitals, the hospital said no one completely. Many hospitals in charge of people say this is "normal", but they do not want to say any more. One official said, if there is a conflict between doctors and patients, it is generally considered to be the doctor's responsibility, so that together, the image is not good for the hospital.

Case one:

Case two:

Female director was punctured eardrum

Zhang Jie,woolrich outlet online italia, vice president of Nanjing TCM Baixia told reporters,giubbotti moncler donna, community hospitals' physical conflict is rare, but the language is more common threat ", and three large hospitals,http://42.121.2.33:100/bbs/viewthread.php?tid=7457782&extra=, it is flattering. Late last year, a tertiary hospital in Nanjing on such a shocking thing happened.

According to the insider, was a director of pediatric thirties level female doctor is helping patients see a doctor, the door suddenly rushed to a middle-aged man, grabbed the doctor's hair, she pressed down on the ground , hit a dozen punches. Female doctor was also kept, and there is no effort to escape,hogan outlet, resulting in doctors eardrum perforation, recuperating at home for six months, and now the hearing has not yet fully recovered. It is silent, the man beating the reason is because the child pneumonia three days after the hanging water,chaussure louboutin femme, there is no effect. Although pneumonia is a common disease, but the difficulty of treatment is not small,air jordan 6, some children, at least one week to hang around the water. The most critical is that this doctor is not the first diagnosis of the doctor, just in time referral admissions, and to make recommendations and then hang two days look. After the doctor was beaten, nor any statement, medical fees, lost about a few million. "A lot of things that only internal know, not very rumor, saying that the others do not believe."

Case two:

Nurses did not dare to stay long hair

Yesterday, the reporter linked to a certain hospital ward three, the disease area several nurses, they have a common habit is not to stay long hair. It turned out that in the first half of this year, the disease area out of a thing, a nurse on duty on Sunday, the day she was the only one person, the patient's family demands change of bed linen, the nurse said wait for the next to help him change, but the patient's family is very excited, insults nurses, request a replacement immediately. Nurse retorted, "said the wait for the next band you change Well, there are people that want to change the water yet." As a result, the patient's family hit the nurse a slap in the face.

Nurse was scared silly, so he called to her family, his family an apology to the families of patients require, the family believes that nurses have an attitude problem,http://www.aiao168.com/forum.php?mod=viewthread&tid=457189, also known as the five or six people, the two sides of the larger dispute, the nurse saw developments wrong, they quickly called the police. At this point, the excited family members of patients rushed to the nurse's hair to Jiudiao lot, her family also wounded. Although the patient's family finally calm down after seeing the police, but also to nurse an apology and pay the medical expenses, but to leave the nurse did not eliminate the psychological shadow, then the nurse and several colleagues how dare not stay long the .

A large hospital office staff told reporters that they have almost every year dozens of health care workers was beaten events. Met, really no recourse but to say "hit Bust," and some do not even have to come back for medical expenses.

Expert analysis

Four sections of the doctor-patient conflicts most concentrated

An expert revealed that the conflict between doctors and patients is the most concentrated departments: pediatrics, obstetrics, emergency, orthopedics.

Pediatrics and obstetrics, is relatively easy to understand some,woolrich uomo, and now one is a child, loved the apple, once service, communication appeared sluggish, can easily lead to conflicts and disputes. Emergency, it is an urgent matter and more, the most common is the late-night encounter a drunken man,woolrich italia, which is a troublesome health care, often there is no way to communicate. Orthopedics and other departments of the situation and rather special, many diseases such as cancer, postoperative condition occurs when the relatively poor, patients often can understand, and orthopedic diseases, patients believe that the disease should be relatively easy to deal with, both asymmetric information, communication and then out problems, conflicts triggered more.

Western Hospital and different, hospitals relatively less, Western medicine is relatively less.

Some hospitals set up a "grievance Award"

Express reporter learned from a number of hospitals in Nanjing, in addition to specialized psychiatric hospitals, in general there are few targeted preventive measures.

A doctor smiled and said: "This can not be done to prevent, say as long as the communication is good, and should not have anything, the purpose of the patient to the hospital is also very simple, it is able to disease optimistic, when desire can not be reached, the doctor Good interpretation, so that patients get psychological comfort, service done then place some doctors believe that patients can understand the work. "

One expert also believes that as long as a reasonable allocation of medical resources, the hospital will do a good job of communication, attention to improving the doctor-patient relationship,http://la-bonita.moo.jp/diary/apeboard_plus.cgi?com/,chaussures tn pas cher, and enhance the ability of medical services, doctors and patients can maximize conflict is avoided.

Some hospitals set up a "grievance Award" to appease health care, bonuses for 500 yuan, to reward those health care workers wronged. "This is to give them at least a little compensation for it, to appease psychologically."

Expert Perspective

Some justified, and usually also often stressed

Vice president of Jiangsu Province Health Law INDUSTRIAL ENGINEERING:

Some justified, and usually also often stressed

INDUSTRIAL ENGINEERING said that from his personal understanding of view, this "anti-violence Manual" issued a deep background.

Over the past decade, especially in the past year, large and small, the doctor was hit event after another,chaussures louboutin pas cher, is probably the most talked about recently Beijing Tongren Hospital, famous ENT specialist Dr. Xu Wen cut events.

INDUSTRIAL ENGINEERING say, in fact, after reading this text, there should be three to understand. First, the guide with a certain emotional catharsis, is a folk version, some practice can not be done; Secondly, there are many things you can learn from, to put it justified, and many things are often emphasized in Practice Management , for example, before surgery to fully communicate, do not exaggerate the efficacy of surgery, do not promise, etc.; Third,http://bbs.itengyun.com/thread-231480-1-1.html, from the legal point of view, for the doctor was beaten, in fact, there is protection of the law, should not need this guide.

Healthcare environment requires proper guidance

Jiangsu Province Office of Integrative Medicine Hospital Medical flower Rong:

Healthcare environment requires proper guidance

Flowers Rong believes that prevention manual has the wrong place.

First of all, the whole environment needs proper guidance, from his view, the hospital at least not yet to the point, you need to rely on preventive patient to maintain normal medical work. In fact, a lot of things, more communication and more communication,http://www.middleeast.org/read.cgi, good service, these events can be reconciled.

Secondly, from the hospital's perspective, as far as possible to provide convenient, effective and safe treatment method, this is the main goal of the hospital, rather than work as a doctor riot, the starting point is wrong, because doctors and patients are in the same trenches against the disease, and if the doctor riot, it may be the antithesis of patients on their own, the doctor-patient relationship is misplaced.

Third, the current environment does need to work together for health, the community, patients, hospitals should have a sense of risk.